A recent report published by the National Telecommunication Regulatory Authority (NTRA) for May showed that the quality of voice services provided by the three mobile operators declined significantly.
According to the NTRA report, approximately 18,516 mobile calls were examined in May in the Greater Cairo area. Out of the total calls examined, 21 calls were dropped, while the number of blocked calls reached 44.
NTRA’s data showed that Orange performed the best among the three companies in terms of voice service quality. The examination placed 6,157 calls over the provider’s network, only 6 of which were blocked, while 3 were dropped.
The voice services of Vodafone were examined through 6,284 calls, 7 of which were blocked, while 4 calls were dropped. Etisalat Company was examined through 6,075 calls, 31 of which were blocked, and 14 calls were dropped.
Orange and Vodafone didn’t exceed the 2% maximum limit for dropped or blocked calls that NTRA had set for the providers during the examination, while Etisalat exceeded the 2% maximum limit of dropped and blocked calls.
Regarding mobile internet services, the NTRA examined the service through 10,972 connection attempts (internet calls) through the networks of the three operators, of which none were blocked or dropped.
NTRA conducted 3,736 connection attempts via the Etisalat network and 3,720 via Orange, while Vodafone had 3,516 internet connection attempts, of which none were blocked or dropped.